Privacy Policy

This Privacy Policy explains how Dely Gely (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, shop, or apply for wholesale.

Information We Collect

• Contact & Order Info: name, email, phone number, shipping address, and order details you provide during checkout.
• Wholesale Application Info: business name, business type, website/social, tax ID (if provided), resale certificate (if provided), and shipping address.
• Cart & Activity Info: products added to cart, quantity, page interactions, and timestamps (used for analytics and improving the experience).
• Device & Log Data: IP address, browser type, device information, and pages visited (collected through standard server logs).

How We Use Information

• Process orders, send confirmations, and provide customer support.
• Review wholesale applications and communicate approval status.
• Prevent fraud, abuse, and unauthorized access.
• Improve site performance, product offerings, and user experience.
• Create aggregated analytics (for example: cart activity volume by time).

Cookies & Similar Technologies

We may use cookies and similar technologies to keep your session active, remember cart state, and understand how users interact with the website. You can control cookies through your browser settings.

Sharing of Information

We do not sell your personal information. We may share information in the following limited situations:

• Service Providers: vendors that help operate the website, process orders, or provide analytics (only as needed).
• Legal Requirements: if required by law, court order, or to protect our rights and users.
• Business Operations: if the business is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Payment Information

If you pay through a third-party payment processor (such as Stripe), payment details are handled by that processor. We typically receive confirmation and limited details (like a transaction ID and billing status), not full card numbers.

Data Retention

We retain information only as long as needed for order fulfillment, wholesale review, compliance, and legitimate business purposes. We may also keep aggregated, non-identifying analytics for longer periods.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.

Your Choices

• You can request access, correction, or deletion of certain personal information (subject to legal and operational limits).
• You can disable cookies in your browser, but some site features may not work correctly.

Contact Us

If you have questions about this Privacy Policy, contact us through the website’s contact options or by email at: info@delygely.com (replace with your preferred support email if different).